Cancellations can be made 1 week before arrival without penalty. If you cancel within the week of the trip, 50% of the total cost of the stay will be charged.
Modifications can be made 1 week before arrival without penalty. If you modify your reservation within the week of the trip, 50% of the total cost of the stay will be charged as a penalty.
To reserve a reservation, 50% of the stay will be charged, and the remaining nights must be paid at Check-In.
Check-in is at 3:00 pm, and Check-out is at 12:00 pm.
Our front desk service is available Monday through Sunday from 9:00 am to 6:00 pm.Check-in is at 3:00 pm, and Check-out is at 12:00 pm.
The rate considers 2 persons per room.
Maximum occupancy is 2 guests per room.
The rate only includes lodging. All food and beverages are extra cost.
Our hotel is for adults only; we do not accept minors.
Smoking is prohibited in the hotel's common areas, rooms, and beach.
The electricity voltage is 120 V.
Our plugs are single-phase.
At Santuario Yelapa, there is no discrimination, selection, or exclusion based on race or preferences.
It is essential to consider that access to our facilities is not optimal for handicapped and elderly people.
Payment methods: Credit card, debit card, cash (Visa and Mastercard), and bank transfer.
